SwitchBonus
Help & Support

Contact Us

Have a question about 25p Direct Debits, bank switch eligibility, or account setup? We're here to help.

Direct Debit Support

Need help setting up or checking your 25p Direct Debit mandate status?

[email protected]

Switch Tracker & Exclusions

Questions about bank bonus exclusion periods or eligibility calculation?

Check Eligibility Tool →
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Referral Marketplace

Issue with a single-use referral code or report an expired code?

Referral Queue →

Send a Message

Our UK-based support team typically responds within 24 hours on working days.