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Have a question about 30p Direct Debits, bank switch eligibility, or account setup? We're here to help.
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Direct Debit Support
Need help setting up or checking your 30p Direct Debit mandate status?
Send a message below →Switch Tracker & Exclusions
Questions about bank bonus exclusion periods or eligibility calculation?
Check Eligibility Tool →🤝
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Issue with a single-use referral code or report an expired code?
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Our UK-based support team typically responds within 24 hours on working days.